MORE THAN HER MINDSET

Coaching Agreement, Disclaimer & Informed Consent

Coach: Kayleigh Sinclair
Business: More Than Her Mindset
Last updated: 27/03/2026

This agreement is here to help you understand the services provided by More Than Her Mindset, what they do and do not involve, and to ensure they are appropriate for you at this time. Please read carefully before giving your consent.

This agreement applies to all services provided by More Than Her Mindset, including one-to-one coaching, group coaching, workshops, wellbeing sessions, resilience training, facilitated discussions, speaking engagements, and related services, whether delivered online or in person.

1. Nature of Services & Scope of Practice

More Than Her Mindset provides life coaching, wellbeing, resilience, and personal development services. Services are non-clinical and non-therapeutic and are designed to support personal growth, self-awareness, resilience, and wellbeing.

Although Kayleigh is a registered mental health nurse, she is not acting in a nursing, medical, or clinical capacity within any services provided by More Than Her Mindset.

More Than Her Mindset does not:

  • Provide medical, nursing, or psychiatric care

  • Diagnose mental or physical health conditions

  • Provide counselling or psychotherapy

  • Prescribe or advise on medication

  • Replace GP, NHS, psychiatric, psychological, or other healthcare services

Services provided by More Than Her Mindset are not a substitute for professional medical or mental health treatment.

2. Suitability of Services

To ensure safety and appropriate support, individual coaching may not be suitable for everyone.

For one-to-one coaching, More Than Her Mindset cannot work with anyone who:

  • Is currently under secondary mental health services where coaching would be inappropriate alongside their care

  • Is receiving psychological therapy or psychiatric treatment that would make coaching unsuitable

  • Is subject to a treatment order or compulsory measures

  • Is experiencing a mental health crisis

  • Is at risk of harm to themselves or others

  • Requires risk management, safeguarding oversight, or crisis intervention

You confirm that, to the best of your knowledge:

  • Coaching is appropriate for you at this time

  • You are not currently experiencing a mental health crisis

  • You will inform More Than Her Mindset if your circumstances change in a way that may affect the suitability of coaching

If, at any point, coaching is no longer appropriate, More Than Her Mindset reserves the right to pause or end coaching and signpost you towards more appropriate support.

For workshops, group sessions, educational events, and organisational wellbeing programmes, attendance does not create an individual coaching, therapeutic, or healthcare relationship.

3. Group Sessions

Where services are delivered in a group setting, participants are expected to respect the privacy and confidentiality of others.

Whilst More Than Her Mindset aims to create a safe and respectful environment, confidentiality between participants cannot be guaranteed.

Participants remain responsible for deciding what personal information they choose to share during group discussions and activities.

4. No Guarantees & Individual Experience

Every participant’s experience is unique. Outcomes vary depending on individual circumstances, engagement, and external factors.

More Than Her Mindset:

  • Makes no guarantees about outcomes or results

  • Does not promise specific changes, improvements, or success

Personal development is subjective, and no particular outcome can be guaranteed.

5. Client & Participant Responsibility

By engaging in any services provided by More Than Her Mindset, you acknowledge that:

  • You remain fully responsible for your own wellbeing, decisions, and actions

  • Coaching and wellbeing services are collaborative in nature

  • Any decisions you make during or after participation are your own

More Than Her Mindset accepts no responsibility for decisions or actions taken by you as a result of participation in its services.

6. Confidentiality & Data Protection

All information shared during coaching sessions—whether verbal, written, or electronic—is treated as confidential.

Personal information and coaching records are:

  • Stored securely

  • Managed in accordance with UK GDPR

  • Used solely for the purpose of providing services

  • Not part of any medical or clinical record

Limits to Confidentiality

Confidentiality may be broken only where:

  • You give explicit written consent

  • There is a serious risk of harm to you or others

  • There are safeguarding concerns

  • Disclosure is required by law or legal process (for example, a court order)

Where possible, you will be informed, and only the minimum necessary information will be shared.

7. Risk & Crisis Boundary

More Than Her Mindset does not provide crisis, emergency, or risk management support.

If information is disclosed, or circumstances arise, indicating a level of risk beyond the scope of the services being provided, participation may be paused or ended and you will be encouraged to seek appropriate professional or emergency support.

8. Limitation of Liability

To the fullest extent permitted by law, More Than Her Mindset and Kayleigh Sinclair shall not be liable for any direct, indirect, incidental, or consequential loss or damage (including legal, financial, personal, or emotional loss) arising from participation in any coaching, workshop, training, wellbeing session, speaking engagement, or related service, or from reliance on information provided.

You participate voluntarily and accept responsibility for any outcomes arising from your participation.

Nothing in this agreement excludes or limits liability where it cannot lawfully be excluded under UK law.

9. Intellectual Property & Recording

All workshop materials, handouts, exercises, presentations, and resources remain the intellectual property of More Than Her Mindset unless otherwise agreed in writing.

Services, materials, or sessions may not be recorded, reproduced, distributed, or used commercially without prior written permission.

10. Testimonials

Testimonials shared on the More Than Her Mindset website or social media platforms:

  • Are the clients’ own words

  • Are not paid, incentivised, or affiliated endorsements

  • May be edited for grammar, clarity, or shortened for brevity

  • Reflect individual experiences only

11. Website & Social Media Content

Information provided on the More Than Her Mindset website, downloadable resources, newsletters, and social media platforms is for general information and educational purposes only and is shared in good faith.

More Than Her Mindset makes no warranties regarding the accuracy or completeness of this information and accepts no liability for any loss or damage arising from reliance upon it.

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